Backup internet, built for rural businesses.

Yes. We sit a layer below your systems, at the network level, so there's nothing to integrate and nothing to break. POS, phones, cameras, cloud bookkeeping, a lodge booking system: if it runs on ordinary internet, it runs on ours. The useful part is prioritization, so payments and phones get served first when the connection is having a thin day.

It's exactly the situation we're built for. When one company owns the only wires into town, there's no second wired line to buy, and a backup that shares those wires isn't a backup. Cellular comes in over different infrastructure entirely, so the failure that takes the internet out has no reason to take your business with it.

And because the local internet keeps whatever role it earns, this isn't about switching providers or picking a fight with the only one in town. It's about no longer depending on them alone.

Ideally, the register keeps ringing and you hear about it from us afterwards. Traffic moves to the surviving connection on its own, and anything bonded, payments, POS, and phones included, was already traveling both paths when the failure hit. The alert lands with our team, so nobody has to drive anywhere to find out what's wrong.

Usually faster than the internet you have now, and that's before resilience enters into it. POS, phones, cameras, and guest Wi-Fi together are a light load by internet standards, and most of it runs at the native speed of your healthiest connection.

The bonded path is the one exception: it trades top speed for resilience and tops out around 200 Mbps. That ceiling is the hardware doing the encryption, not a cap we've set, and it applies only to traffic in the bonded lane. A card transaction weighs a few kilobytes, so payments will never come close to it.

One account, one point of contact, centralized billing, and a separately preconfigured unit for each address. A shop in town and a barn office ten miles out can both be covered, each sized for its own coverage picture.

Monitoring runs 24/7. Our team is staffed from 6am Eastern to 9pm Pacific, which covers opening hours in every time zone we serve.

There's deliberately no customer dashboard. Monitoring is part of what you're paying us to do, so we do it, and we get in touch when something needs action.

A Core Router configured for your specific location, with 5G built in and the SIM already seated. Where a design calls for extra cellular capacity or another network, we add an Add-On Modem. All of it is commercial-grade Peplink equipment meant to run around the clock. Barns, metal buildings and low valleys sometimes want an external antenna, and we work that out with you before anything ships.

About a week, and most of that is shipping. We spend a day or two on configuration before the unit goes to the courier for 3 to 5 days, and the install at your end is measured in minutes. Nobody has to wait on a dispatch calendar, and if you run more than one address they can come online in parallel.

If an address looks like it will need an antenna survey or custom mounting, we say so before you order, not after.

The certification stays yours to hold, as it does with any internet provider; nothing about us changes your merchant obligations. Where we help is the networking underneath. Payment traffic can live on its own VLAN, away from guest Wi-Fi, and the Core Router supports the configurations most PCI-DSS checklists ask about. Bring us your audit requirements and we'll go through them line by line.

Almost everything we do happens without a truck. The hardware arrives configured, changes and troubleshooting happen remotely, and our team acknowledges issues in 8 minutes on average, around the clock. There's no dispatch queue between you and someone actually working the problem.

The honest exception is power, which no internet product fixes. Out here the lights blink more than they should, so put the router and your access points on a small UPS and payments will ride through the flickers too. Ask us and we'll tell you what to plug in where.

Failover is sequential. One connection dies, another takes over, and there's a gap while that happens, which is how most backup products behave.

Bonding removes the gap by running connections simultaneously. We bond selectively, reserving it for traffic where an interruption costs money, like payments, POS, and calls, and let everything else fail over intelligently instead.

No. Configuration happens here before we ship, and the physical install is antennas, two cables, and a wall outlet. Anything that needs adjusting later, we adjust remotely. Nobody on your staff has to become the network person.

It's a reasonable product for what it is: one 5G connection that steps in after your ISP fails, at a lower price than ours. If a brief gap during the switch is tolerable and nobody needs to be watching it for you, it may well be enough for some businesses.

We're built for the addresses where the gap is the problem. Multiple connections running at once, bonding on the critical traffic, hardware and SIM included, monitoring around the clock and a team on the other end of it. The extra cost buys the difference between a spare tire and a second engine already running.

SD-WAN platforms mostly assume ingredients you already own: a second connection installed, compatible hardware, and someone comfortable writing and maintaining failover policy. We show up with all of it in the box: connection, plan, router, configuration, monitoring, support.

If you have an IT team that wants to run the stack, SD-WAN done well is a fine route. If you'd rather buy the outcome than assemble the parts, that's what we're for.

Yes, and out here it's often the right call. Where the wired option is genuinely poor, or there simply isn't one, cellular becomes the business's internet and the resilience comes from running more than one network at once. Where the local internet is mediocre but functional, keep it: it plus cellular gives you two kinds of infrastructure instead of one, which is the whole idea.

This page is that answer, but the honest version has a condition: it works where there's usable cellular signal, and rural coverage is uneven. So we test against your exact address before anything ships and tell you plainly what we found, including when the answer is marginal. Borderline addresses usually come right with an external antenna on the roof or a pole; addresses with genuinely nothing get told so, not sold to.

Yes, happily, and for the deepest rural addresses it's often the best architecture available: satellite and cellular fail for completely different reasons, and neither depends on the wires down your road. We'll manage the dish as one of the connections and keep your critical traffic riding whichever paths are healthy.

No overage fees, ever, and everyday traffic carries no cap at all. The bonded path is the only thing we meter: 250 GB a month on Smart. Because only payments, POS, and calls travel bonded, most businesses sit nowhere near it.

If you do go over, we'll usually just cover it. If it becomes a monthly habit, we'll come to you about a bigger allowance rather than let it turn up on a bill.

Send everything back inside the first 30 days for a full refund, hardware included, with no restocking fee and no one making it awkward. It doesn't happen often, because coverage gets checked at the address before we ship, but the exit stays open.

No. The service is month to month; leave whenever you like. Hardware works one of two ways: buy it upfront and it's yours from day one, or rent it monthly for as long as you're a customer and send it back when you stop. And the first 30 days work like a trial: if it's not the right fit, everything goes back for a full refund.

Usually, yes. We slot in upstream of your current router and take over the multi-WAN decisions, and everything behind it keeps working exactly as it does today. Setups with more moving parts, like VLANs, VoIP phones, or gear pinned to fixed addresses, get a design review with us before anything ships.