Looking to get the best possible data rates from your T-Mobile 5G Internet Gateway?
You’ll want to purchase and connect external MIMO antennas to the device’s internal U.FL ports.
In this guide, we'll:
Got either of T-Mobile's newer gateways? If you have the boxier gateway with square buttons on the display on the front, check out our guide for that device here. If you have the boxier gateway with circular buttons on the display on the front, check out our guide for that device here.
Important Note: To connect external antennas you'll need to open your T-Mobile Gateway. Read our instructions for doing so carefully to avoid damaging the device. Gateways are owned by T-Mobile, and they may charge you a repair fee if you return a damaged gateway device.
Using a MIMO antenna outside your building, pointed at the nearest tower, can help you get the fastest 4G LTE and 5G data rates possible.
The T-Mobile 5G Internet Gateway has four internal U.FL ports, which allow for two 2x2 MIMO antennas or a 4x4 MIMO antenna to be connected to the device.
Since a 4x4 MIMO antenna offers superior performance and would allow more of the internal cellular antenna ports to be used that a 2x2 MIMO antenna, we highly recommend our 4x4 MIMO antenna kits over our 2x2 MIMO antenna kits.
Accessing the antenna ports does require some disassembly. And we recommend being careful: if you damage the device and then later return it, T-Mobile can charge you a damage fee. Our instructions below guide you through how to connect and test antennas without damaging the device.
We recommend two different 4x4 MIMO antenna options for use with the T-Mobile 5G Internet Gateway:
For users surrounded by trees, hills, or tall buildings, the best external antenna choice is our 4x4 MIMO Panel Antenna kit. While still directional, this antenna doesn’t require line-of-sight to the tower.
However, if you have line of sight to the nearest tower, we recommend using a 4x4 MIMO Log Periodic Antenna kit instead. The higher gain on these antennas can also get you better performance, but only when you have a straight shot to the tower.
There's one big misconception about external antennas.
Most people think that external antennas primarily help you increase your data rates by increasing the signal strength.
But that's not the case.
An increase in signal strength is actually probably the third most important way that external antennas help.
Here are the three main ways that external antennas help you increase your data rates:
In 4G LTE and 5G networks, signal quality is measured as SINR (Signal to Interference plus Noise Ratio) or sometimes as RSRQ (Reference Signal Received Quality).
Improving signal quality has a huge impact on your data rates.
Higher data rates allow your hotspot to communicate using "higher order modulation schemes." That means they can use the same wireless spectrum to send more data per second.
However, there's one big caveat:
In order to improve your signal quality, you need to both aim and shield your outdoor antenna properly. We talk more about this in the next section.
Hotspots like the T-Mobile 5G Internet Gateway support a feature called "carrier aggregation."
Carrier aggregation allows the Gateway to connect on multiple cellular bands simultaneously.
The more bands you're connected on, the greater the bandwidth, and the higher your data rates.
However, many of the higher frequency bands aren't able to penetrate into buildings. Using external antennas allows you to access higher frequency bands, which are often less congested and offer higher speeds than lower frequency bands.
As you might expect, using outdoor directional antennas can help increase the signal strength.
This helps increase data rates, but only up to a point.
If your signal strength (called "RSRP" in 4G and 5G networks) is stronger than about -100 dBm, stronger signal won't speed up your connection any further.
Before getting started, it's always a good idea to run a couple of speed tests indoors from a device connected to your Gateway's WiFi. The results will fluctuate a little, but this is the baseline you're trying to improve.
Once you've tested your baseline internet speeds, you're ready to install external antennas. The T-Mobile 5G Internet Gateway doesn't have any external antenna ports, but it's possible to access the internal ports and install adapters that allow you to connect antennas.
In the next section of this guide, we'll show you how to open up your Gateway, connect adapters for external antennas, and close it back up.
Before you get started, you will need the following:
Be careful not to damage your T-Mobile Home Internet Gateway while disassembling.
As part of your agreement with T-Mobile, you "borrow" this equipment from them. When you end your service, you'll likely need to return the gateway to T-Mobile. If there's damage to the device they are contractually able to charge you up to $370 in damage fees.
Waveform does not make any guarantees nor take any responsibility for damage caused to your unit when following these instructions. Please proceed at your own risk.
If you do decide to return your unit to T-Mobile, make sure to reconnect the existing internal antenna connectors before doing so.
Step 1: Power off the T-Mobile 5G Internet Gateway and unplug the power cable.
Step 2: Unscrew the Phillips head screw securing the SIM card holder and remove the SIM card holder, as pointed at by the top arrow below.
Step 3: Unscrew the two T10 screws from the bottom cover.
Step 4: Use the flat head screwdriver to press between the side and bottom cover to pry away the bottom cover from the side cover. “Twist” the flat head screwdriver to further displace the bottom cover from the side cover and gently pull the bottom cover away from the casing until it releases from the internal clasps.
Step 5: Release the power cable and clip securing the battery then remove it from the device.
Step 6: Remove the four T10 screws securing the outer casing in each corner.
Step 7: Now remove the outer casing. Be careful not to damage the clips on any of the ethernet ports, and ensure the power button stays in the off position (pushed out) when sliding the casing off.
Step 8: Rotate the gateway to see a series of five black cables connected to the board by small U.Fl connectors.
Step 9: Depending on which MIMO Antenna kit you are installing, use a prying tool or pair of tweezers to very carefully disconnect the two or four of the white-striped cables:
NOTE: Be very careful. U.Fl connectors can be quite fragile. Make sure you're very gentle to avoid breaking the connector when disconnecting it from the board.
Once the U.Fl cables for the internal antennas are fully disconnected, coil them into the open spaces above and below the board, as shown here:
Step 10: Route your pigtail adapters through the vent port on the bottom stand (the vents are around the circumference and going inside the unit).
Tip: Routing the pigtails through the same vent port shown in the image below helps avoid obstructing the SIM card slot and any sharp bends and excessive force on the cables once re-assembled.
Step 11: Install your U.FL to N-female pigtail adapters by very carefully aligning and pressing them down into the ports you opened up in Step 9. A quiet "click" can often be heard once the connectors are pressed down and fully connected.
Tip: If you are struggling to get the pigtail connected, we recommend using a tweezers to spread the petals of the U.FL connector further apart, as shown in the image below:
Step 12 (Optional): On each pigtail adapter, tag and label its port number (1, 2, 3, or 4) by looping a piece of tape around the cable and writing down the name in pen/marker. This will help denote which adapters connects to each internal port for later referencing.
Step 13: Reassemble everything in reverse order. Make sure that your power button is in the off position before reconnecting the battery.
Congrats! Your T-Mobile 5G Internet Gateway should now be fully re-assembled, with the pigtail adapters protruding from the bottom. You are now ready to connect your external antenna(s) to the adapters you installed into your Gateway.
Step 14: Connect your external MIMO Antenna(s) to the labeled adapters installed in your Gateway using either the cable connectors (used for testing in test mode) or the coaxial cables (used for the final installation) included in your kit.
Congrats! Your T-Mobile 5G Internet Gateway is now connected to your more powerful MIMO External Antennas.
Positioning and aiming MIMO antennas well is crucial to getting the best performance to your T-Mobile 5G Internet Gateway, or indeed any other hotspot.
The goal is to find the best location and direction for the antenna(s), to maximize data rates to the T-Mobile Gateway. It can take a little patience, but can have a huge impact – it’s worth a bit of extra effort!
Connect your MIMO external antennas to your modified T-Mobile 5G Internet Gateway via the newly installed pigtail adapters, and go outside with your "test-rig".
With each location and direction you try, run a couple speed tests, and make a note of the results. Here are all the locations and directions where we recommend testing your MIMO antenna:
Pro tip: Don’t just go to the highest point of the roof! While signal is generally stronger the higher you go, there’s also often more interference. We’ve found it’s often better to mount the antenna(s) on the side of the building where the structure can shield the antennas from interference.
Once you've found the position which gets you the highest data rates to the T-Mobile Gateway, that's where you'll want to install the MIMO antenna. Go ahead and mount the antenna, run cables inside, connect everything up, and enjoy superior data rates!