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Remote/WFH Under Covid-19, Zoom Fatigue & Cell/Wifi Connectivity August 2020 Report

- Many Americans Aren't Ready To Return To Offices
- Amidst Video Conference Burnout, Many Don't Use Cameras
- Uncertainty Looms if Employees Choose Not to Return to Work

Report Highlights

  • The Covid-19 crisis has dramatically changed the way people live and work with many employees forced to work from home for the first time
    • 23.8% of survey respondents have started working remotely due to the Covid-19 pandemic, while 31% of respondents are retired or currently unemployed.
    • 38.4% of respondents currently work at their regular job/workplace, while a small percentage (6.7%) of survey respondents have always worked remote.
  • 35.1% of respondents said they wouldn’t go back into the office today, even if they’re employers offered them the option
    • 30.9% of respondents say they would go into the workplace as much as possible if their company offered them the option this year.
    • 33.9% of employees say they would physically go into the office a few days per week.
    • 35.1% say they wouldn’t go into the office due to Covid-19 safety precautions.
  • Concerns of having a negative ‘work image’ loom if employees don’t return to the workplace in 2020
    • 24.8% of survey respondents admitted they would likely have a negative reputation in the eyes of their employer if they decide not to return to the workplace, while 40.4% are unsure if continuing to work from home will have a negative impact on their image.
    • 34.8% said their image at work will not be negatively impacted if they choose not to return to work for the remainder of the year.
  • As video conferencing fatigue increases, a third of respondents admit they rarely--or never--use video capabilities while on work calls
    • 33.7% of respondents say that while on work calls, they use video capabilities less than half of the time, while 31.9% admit they never use video functionality.
    • While 11.3% of survey respondents always use video capabilities, 23.2% use video more than half the time.
  • Rise in US employees feeling overwhelmed and/or worn out by the increase in video calls
    • 20% of respondents often feel overwhelmed or worn out by the number of video calls they need to join, while 34.9% rarely feel overwhelmed or worn out.
    • 38.9% never feel worn out or overwhelmed.
  • Cell/internet connectivity impacts employee productivity when joining video calls and working from home
    • Nearly half (48.5%) of survey respondents admit they sometimes experience internet issues when joining video calls from home, while 30.9% never have internet connectivity issues.
    • Unreliable internet connectivity has disrupted 24.6% of survey respondents’ ability to work from home, while 75.4% have not experienced productivity issues due to connectivity.
    • 34.8% of US respondents use their cell phone hotspot to help with internet connectivity while working from home.

Survey Methodology

We commissioned an online survey of 1,083 American adults on August 5 by SurveyMonkey, using their gender and age-normalized panel to sample the wider American population. The results reflect a nationally representative sample with a confidence interval of 3% (except as noted, where only a subset of respondents were included). here.

About Waveform

Founded in 2007, Waveform is a leading online reseller of cell phone boosters, small cells, and a systems integrator of in-building active and passive distributed antenna systems. Over the last 13 years, Waveform has helped over 20,000 customers improve cell service in buildings of all sizes.

Further reading

Past Reports

Guides

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